What to expect

We want all our audiences to feel relaxed at our concerts! If you're new to the Royal Festival Hall, or to the LPO, we hope you'll find the answers on this page helpful.

What to expect

We've also provided some information about working for the Orchestra, as well as what to do if you have bought tickets but can no longer make the concert.

Is there a dress code for London Philharmonic Orchestra concerts at Royal Festival Hall?

You can wear what you like to any of our concerts. The most important thing is that you feel comfortable and enjoy the music.

When do I clap?

Audiences have traditionally clapped when a piece is complete. However, it can sometimes be difficult to tell when a piece is over, particularly if it is separated into different movements. A good tip is to watch out for the conductor. Conductors will hold still at the end of a piece, and then noticeably relax, put their arms by their sides and turn to face the audience to receive their applause.

It is great anyway to enjoy the moment of silence just after the piece has finished. If you are unsure as to whether the piece has finished, wait for someone else to clap!

Can I find out what the music will sound like before I book tickets?

You'll never find out exactly how the conductor and Orchestra are going to play a piece until the concert itself, which is part of the fun – even the same orchestras and conductors vary their interpretation from performance to performance.

However, familiarity with a piece may help you enjoy it more, and for most concerts we have created short sound samples and/or playlists of longer excerpts from pieces in the programme. To access these, visit the What's on pages and select the date of the concert. If sound samples are available, you will be able to find them there.

Where can I find out about bringing a group of people to a concert?

We offer discounts on tickets and other great benefits for groups of 10 or more at our Royal Festival Hall series concerts. Find out more on our Groups page.

Do you allow children into your concerts?

Our 7.30pm concerts are not recommended for children of five years and under, and Southbank Centre staff reserve the right to refuse entry to young children for these events. Children will be expected to remain seated and still for the duration of the concert! We recommend our Family FUNharmonics concerts for children.

What should I do if I have lost my ticket?

Don't worry if you lose your tickets. Please come to the ticket office (right hand desk) in plenty of time before the concert so that we can organise a reprint for you.

Will there be returns available on the night if a concert is sold out?

There will usually be a few returns available on the night of our sold out concerts. You can queue for these at the Royal Festival Hall ticket office, and they will be made available on a first-come, first-served basis.

How do I find out about a career with the London Philharmonic Orchestra?

Current vacancies within the London Philharmonic Orchestra for players and administrative staff are added to our Jobs page with full details of audition and application procedures.