Can we come to your BrightSparks schools concerts?
Schools can apply for tickets to BrightSparks concerts online when booking is open. Schools that are on the mailing list will receive email notification of when booking is live. If you are not on the mailing list and would like to be please contact education@lpo.org.uk. Tickets for the BrightSparks Concerts are given out free of charge, on a first come first served basis.

We are not in central London. Can we still apply for BrightSparks tickets?
Yes, applications are accepted from all schools, but priority is given to Greenwich, Lambeth, Lewisham and Southwark.

Do we have to pay for BrightSparks tickets?
No, tickets are given to schools FREE of charge. However, late cancellation or failure to turn up for a concert without at least one month's notice will result in the school being charged £3.50 per ticket.

What if I need to cancel our BrightSparks tickets?
Cancellations will be accepted up to a month prior to the concert. Please contact the LPO box Office on 020 7840 4205. As per the terms and conditions of booking, if tickets are canceled within a month of the concert a charge of £3.50 per ticket will be made to the school.

What happens if we fail to turn up to a BrightSparks concert?
As per the terms and conditions of booking, schools that fail to turn up to a BrightSparks concert without giving at least one month's notice will be charged £3.50 per ticket.

If we don’t turn up to a concert and fail to give at least a month’s notice, why are we charged £3.50 per ticket?
The BrightSparks concerts take a great amount of personnel and financial resources to deliver. The £3.50 charge aims to re-coup some of the loss incurred when a school doesn’t turn up. We are also required to report back to our supporter Deutsche Bank on attendance figures and explain any absences.

Does the LPO issue a Risk Assessment document to schools for Southbank Centre’s Royal Festival Hall?
No, the LPO does not issue a risk assessment. However the LPO can email risk assessment notes upon request, please contact education@lpo.org.uk

Where is the Royal Festival Hall?
The Royal Festival Hall is part of the Southbank Centre and is situated on Belvedere Road, London SE1 8XX. The nearest stations are Waterloo or Embankment.

If we are attending a BrightSparks concert when should we arrive at the Royal Festival Hall?
Please leave plenty of time to get to your seats before the start of the concert. The hall is open all morning and there is lots of public space for schools groups to congregate if they arrive early.    
    
Is there somewhere for us to eat our packed lunch in the Royal Festival Hall?
Yes, there is plenty of space in the foyers of the Royal Festival Hall.  
   
Where can I park at the Royal Festival Hall?
There are two car parks and various coach spaces available at Southbank Centre. You can find full information on the Parking page of Southbank Centre’s website. There are also some coach bays next to the London Eye which must be reserved (booking instructions). Further information on coach parking in London can be found on Transport for London’s Coaches page.

Please note that the London Philharmonic Orchestra is not responsible for any of the parking available at these sites and will not be able to answer queries relating to them. Please use contact details on the websites above for further parking queries. 
       
How can my school take part in ConcertLink?
The LPO works in partnership with Greenwich, Lambeth, Lewisham and Southwark Music Services. The Music Services will recommend schools to take part in the ConcertLink programme. If your school is located outside these boroughs please contact education@lpo.org.uk for further information.

How can my school take part in Adopt a Class?
The LPO works in partnership with Greenwich, Lambeth, Lewisham and Southwark Music Services. The Music Services will recommend schools to take part in the Adopt a Class programme. If your school is located outside these boroughs please contact education@lpo.org.uk for further information.

How can my school take part in a special composition project?
The LPO works in partnership with Greenwich, Lambeth, Lewisham and Southwark Music Services. The Music Services will recommend schools to take part in special composition projects. If your school is located outside these boroughs please contact education@lpo.org.uk for further information.