LPO BrightSparks FAQs
BrightSparks Concerts – Frequently asked questions
Can we come to your BrightSparks schools concerts?
We are not in central London. Can we still apply for BrightSparks tickets?
Yes, applications are accepted from all schools.
How do we apply for BrightSparks tickets?
There will be a link on our website for booking for each concert. You should fill in the form, and we will contact you within 3-6 weeks of your application as to whether you have been successful. Please do not send any payments until notified by us to do so.
Do we have to pay for BrightSparks tickets?
Yes. For 2015/16, tickets will cost £4 per student (accompanying adults free).
How do we pay for BrightSparks tickets?
We will contact you if you have been successful in your application for your BrightSparks tickets. If you have been successful in booking tickets we will send you an invoice for the full amount.
Please do not send any cheques before receiving an invoice. Please also note that invoices will be sent to the email addresses entered on the initial application form. Please do ensure these invoices reach your school bursar/finance manager.
What if I need to cancel our BrightSparks tickets?
Please contact the LPO Box Office on 020 7840 4205. Should you cancel your booking within a month before the concert you may still be charged the full ticket price.
What happens if we fail to turn up to a BrightSparks concert?
If you fail to attend a concert you will still be charged for the full amount. BrightSparks concerts are generally oversubscribed, and if you have successfully booked tickets and do not turn up, you have prevented another school from attending.
Please note that future bookings may not be taken from schools that have outstanding debts relating to previous BrightSparks concerts.
Does the LPO issue a Risk Assessment document to schools for Southbank Centre's Royal Festival Hall?
Where is the Royal Festival Hall?
The Royal Festival Hall is part of Southbank Centre and is situated on Belvedere Road, London SE1 8XX. The nearest National Rail and London Underground stations are Waterloo, Embankment and Charing Cross.
If we are attending a BrightSparks concert when should we arrive at the Royal Festival Hall?
Please leave plenty of time to get to your seats before the start of the concert. The building is open all day from 10am onwards and there is a lot of public space for schools groups to congregate if they arrive early for a concert.
Is there somewhere for us to eat our packed lunch in the Royal Festival Hall?
Yes, there is plenty of space in the foyers of the Royal Festival Hall.
Where can I park at the Royal Festival Hall?
There are two car parks and various coach spaces available at Southbank Centre. You can find full information on the Parking page of Southbank Centre's website. There are also some coach bays next to the London Eye which must be reserved (booking instructions). Further information on coach parking in London can be found on Transport for London's Coaches page.
Please note that the London Philharmonic Orchestra is not responsible for any of the parking available at these sites and will not be able to answer queries relating to them. Please use contact details on the websites above for further parking queries.